Purposes for which personal data is collected and used

• For identity verification, account management and the provision of the core wallet service.
• To improve the user experience, to analyse product features and service needs, and to increase the stability and security of the app.
• Where required by law or by a competent authority, specific user data may be provided in order to assist an investigation or to meet a statutory obligation.

Data storage and protection

• The app protects your personal data using encryption, secure equipment and access controls.
• Personal information may be accessed only by authorised personnel and only within the scope required by their work, applying the principle of least privilege.
• In the event of a serious information-security incident or a personal data breach, we will notify users on our own initiative within the statutory period as required by law, and will take remedial measures.

Third-party services and data sharing

• When you use third-party payment, identity verification, push notification or other linked services, please follow the privacy policy of each such third party; the app accepts no responsibility for a third party’s handling of personal data.
• The app provides partners with the minimum information necessary, and only within the scope required to achieve a specific purpose, and requires them to comply with applicable personal data protection law and their contractual obligations.

Cookies and tracking technologies

• The app may use cookies or similar technologies (such as local storage and device identifiers) to record preference settings and compile usage trends. These do not involve your sensitive personal data.
• The official website uses third-party analytics and advertising tools (such as Google Analytics and Meta Pixel) to collect usage data such as the pages viewed and the source of the visit, in order to understand site performance and to measure advertising effectiveness. These tools do not involve your private key, your recovery phrase, or information about the assets in your wallet.
• You may restrict, refuse or delete cookies in your browser or device settings; some functions may be affected as a result.

User rights

Under applicable law you have the following rights in respect of your personal data

• To enquire about or request access to it
• To request that a copy be provided
• To request that it be supplemented or corrected
• To request that its collection, processing or use cease
• To request its deletion (except where a statutory retention obligation applies)

If you have any questions about the use of your personal data, please contact our customer support.

Retention period and location

• We retain personal data for the period necessary to achieve the purpose for which it was collected, and in accordance with any retention obligation under applicable law or contract.
• Data may be stored by the company or by a compliant data centre acting under its instructions. Where a cross-border transfer is involved, it will be carried out in accordance with applicable law and with corresponding protective measures in place.

Changes to this policy

• If this policy is materially amended, the latest version and its effective date will be announced in the app and on the official website.
• Your continued use of the app after a change takes effect is deemed to be acceptance of the updated privacy policy.